AMAPS+PLUS supports the Order Administration process from defining the customer's catalog item numbers used to order the product, managing customer orders, and management of the fulfillment process.
The OMS Product Definition Module consists of three functions. First, catalog items are defined. Second, a catalog item is linked to a production item number. Third, a catalog item is linked to a customer. The catalog item number is used by the customer to order your products. The catalog item number does not need to change since it may be linked to a different production item number or superseded. This feature enables you to present a common face to your customer. More info...
The Customer Order Management Order Entry System (OMS+PLUS/OE) is the repository of all customer orders. Customer orders are the organization's internal representation of a customer's purchase order. The major features of OMS+PLUS/OE consist of three-tiered architecture, expansive address support, convenient customer order maintenance options, order status options, multiple order hold codes, and instant Available to Promise and Stock Status queries. More info...
The Customer Order Management System Pick, Pack and Ship (OMS+PLUS/PPS) aids in the management of the fulfillment process. The process starts with the Material Dispatch List that shows the items to be shipped over a user-defined horizon. Based on the data in the Material Dispatch List, the shipping planner can decide if the pick step is necessary. The pick step is designed for situations where the same item will be shipped to multiple customers. The planner could elect to move the entire quantity required by all the customers to the shipping area and then pack the items. More info...